Cartr is an employee transport management solution for connecting the fleet providers, drivers, corporates and their employees - with the goal of providing employee safety and efficient fleet management. Their product has two main features Cartr ETS and Cartr Safe - where ETS is about daily employee commute and better fleet utilization and Safe is about providing single press customized emergency responses. They provide their services via mobile apps on Android and iOS. Cartr team approached Divami based on their prior experience with us. They engaged us to create and establish UX approach and style for some of the modules of ETS and Safe.
After reviewing the requirements from Cartr, Divami identified and detailed the user flows through collaboration and brainstorming with Cartr team. After defining the Information architecture, paper drawings and sketches were used to detail the interactions. Our process of early validation from stakeholders and some proxy users enabled us to have a faster turn around time in determining the issues and recommending a better UX solution for their modules of ETS and Safe.Overall, our designs helped them support customisation of different sections of their mobile application in line with their user’s needs and business objectives.