- Before
- A shipper waits two days to confirm one container.
- After
- A few drags and drops. Booked.
2 days2 minutes
95%. Beat that. That’s how many of our engagements delivered a quantum leap in growth. Not a lift. A multiple.
Over the last 18 years, we’ve mastered Innovation Alchemy - fusing Human-Technology Interaction, Design Thinking, AI, and Product Engineering to build, reinvent and reimagine digital solutions that drive Business Outcomes - Maximising value, Minimising time-to-impact
For product and growth leaders at software and technology companies
We find where growth gets stuck, in how people behave, decide and adopt, and engineer what moves it with our AI accelerators. We co-own the outcome, not just the delivery.
Four ways we multiply growth.
Product & platform engineering
Solves: Legacy Modernization · builds every engagement
Digital experience & product design
Solves: Product Adoption · New Product Development · Product Consolidation & Expansion
AI & decision intelligence
Solves: AI Product Experience · Decision Intelligence & AI Agents
Data engineering
Supports: Decision Intelligence & AI Agents · Legacy Modernization
Building got easier.
Adoption didn’t.
AI has made software faster and cheaper to build than ever.
80%
of features in the average software product are rarely or never used.Source: Pendo, 2019 Feature Adoption Report
The bottleneck has moved, from what you can ship, to whether people use it, trust it and decide with it. That’s where most growth stalls now. It’s where we start.
Every engagement starts with one question.
Who is the human at the moment your growth stalls?
Every growth metric is the sum of those moments.
The user who signs up and never returns.
The analyst who works around the system.
The leader who doesn’t trust the dashboard enough to act.
Behind every decision is a human moment.
We don’t measure projects.
We measure moments.
- Before
- A borrower waits months to hear whether the loan is possible.
- After
- Identity verified and a loan range estimated while they’re still applying.
~90 daysunder 15days
- Before
- Merchandisers bend their work around a legacy system.
- After
- The system is rebuilt around how they actually work.
Baseline2×faster performance
- Before
- Every role gets the same cluttered analytics, and no one acts on it.
- After
- The CEO sees growth, managers see today.
Baseline30%higher customer satisfaction
48/50
Every outcome. On the record.
A quantum leap means 2× or more on the metric agreed at the start. 48 of 50 outcome-led engagements since 2020 met that bar. Results confirmed by clients against the agreed baseline.
Booking time
2 days2 minutes
Counted in the 95%
Loan processing
~90 daysunder 15 days
Counted in the 95%
Platform performance
Baseline2× faster performance
Counted in the 95%
Customer satisfaction
Baseline+30% higher customer satisfaction
Strong result, below 2×
What co-owning the outcome looks like.
Agree the outcome.
We choose one metric that matters and measure where you start. If we can’t agree on it, we don’t begin.
Design and build inside your world.
Embedded with your team, moving with your priorities, shipping in weeks rather than quarters.
Ship, then drive adoption.
Release to real users, watch what they actually do, and improve. Launch is the midpoint, not the finish line.
Measure, then scale.
Track the metric against day one. Scale what works. Stop what doesn’t.
AI does the heavy lifting. Our people make the calls.
What we
won’t do.
We won’t start an outcome engagement without a metric. If we can’t agree what success looks like, we don’t begin.
We won’t call go-live a success. Adoption is the finish line.
We won’t hand you between teams. Strategy, design, AI and engineering work as one.
We won’t sell you AI you don’t need. Sometimes the answer is a better decision, not a smarter model.
We won’t hide the misses. Ask us about the other 5%
Why we put a number on it.
18years
For 18 years, we’ve watched good products fail at the same place: the moment a real person has to choose the new way. So we stopped measuring ourselves by what we delivered, and started measuring what changed. 95% of the time, a lot did. The other 5% taught us more than any success. If you have a product that should be growing and isn’t, I’d like to hear about it.
Naveen PuttaguntaFounder & CEO, Divami · since 2008
In our clients’ words.
divami played a pivotal role in designing our Pond Management platform. Their intuitive, user-focused approach delivered a functional and seamless experience that greatly improved customer engagement.
A Clutch Top B2B Company, five years running.
Read all reviews on Clutch- 2020Top B2B Company
- 2021Top B2B Company
- 2022Top B2B Company
- 2023Top B2B Company
- 2024Top B2B Company
300+projects
120people
Recognized by
- CII
- Harvard Business Publishing
- Web Excellence Award
Our Outcome Architects chose to be measured by what changes. Meet the team Join us
Trusted byteams at
Tell us where your growth is stuck.
A 30-minute conversation with an Outcome Architect. You’ll leave knowing where we’d start, and why, whether or not we work together.
Behind every decision is a human moment.