Saas Design is all about making bold choices, thinking outside the box, and delivering a unique user experience. But what does that mean for Saas designers? While having a solid...

Usability metrics are the metrics that help in measuring the usability of a product or service. Usability is all about how easy and delightful it is to use a website...

Churn is a term used to describe the percentage of customers who leave or stop using a service/product over a given period. Calculating the churn rate is essential for SaaS...

User or customer research is the cornerstone of creating and delivering desirable and valuable SaaS products. There’s no better hack than talking to the end-users to understand their wants, needs,...